jldbt Privacy Policy — How We Handle Your Personal Data
Your privacy is a priority at jldbt. This policy explains exactly what data we collect, why we collect it, how we use it, and the rights you hold over your own information.
1. Introduction
Last updated: 1 January 2026
jldbt ("we", "us", "the Platform") is committed to protecting the personal data of all registered members and visitors to https://jldbt.org. This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the conditions under which we may share it with third parties, and the measures we take to keep it secure. This policy applies to all users of jldbt, regardless of how they access the Platform (browser, mobile web, or any other method).
By registering an account with jldbt or continuing to use the Platform after this policy has been published, you confirm that you have read and understood the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Platform immediately. This Privacy Policy should be read alongside the jldbt Terms and Conditions, which form a binding agreement governing your use of jldbt.
jldbt uses SSL encryption on all data transmissions between your device and our servers. We do not sell your personal data to third parties for their own marketing purposes. Your data is used exclusively to operate the Platform and comply with our legal obligations.
2. What Personal Data We Collect
The categories of personal data we collect depend on how you interact with jldbt. The following table summarises the main categories of data we may hold about you:
Identity Data
Full name, date of birth, NID or passport number provided during registration or KYC verification.
Contact Data
Registered mobile number and email address (if provided). Used for account communications, support and, where opted in, promotions.
Financial Data
Payment method identifiers (e.g. bKash or Nagad account number last digits), transaction amounts, deposit and withdrawal history. We do not store full payment credentials.
Technical Data
IP address, browser type and version, device type, operating system, screen resolution, time zone, and session duration collected automatically when you use the Platform.
Gaming Activity
Bets placed, games played, win/loss records, bonus claims, wagering history and session logs. Used for account management, fraud detection and responsible gaming monitoring.
Communications Data
Records of messages you send to jldbt support, including the content of those messages, timestamps, and outcomes. Retained for quality assurance and dispute resolution.
3. How We Collect Your Data
jldbt collects personal data through the following channels:
- Directly from you when you register an account, complete the KYC verification process, make a deposit or withdrawal, contact support, or update your account settings.
- Automatically through cookies, server logs and similar tracking technologies when you browse or use the Platform (see Section 7 — Cookies and Tracking for details).
- From payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) when you initiate a deposit or withdrawal. We receive transaction confirmation data only — not your full payment credentials.
- From identity verification partners when you submit KYC documentation. These partners verify the authenticity of submitted documents and return a verification result to jldbt.
4. How We Use Your Personal Data
jldbt uses personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with the purposes for which it was originally collected.
Account Management
To create and maintain your jldbt account, process your login sessions, manage your balance, process deposits and withdrawals, and provide you with access to all Platform features you are entitled to use.
Identity & Fraud Prevention
To verify your identity during registration and KYC, detect and prevent fraud, money laundering, bonus abuse, and multiple-account violations, and to comply with applicable anti-money laundering obligations.
Customer Support
To respond to your support requests, resolve account disputes, investigate complaints, and maintain records of communications for quality assurance purposes.
Responsible Gaming
To monitor your gaming activity for signs of problem gambling, enforce self-exclusion requests, apply deposit or session limits you have set, and send responsible gaming reminders where appropriate.
Platform Improvement
To analyse aggregate, anonymised usage patterns to improve Platform performance, fix technical issues, optimise the mobile user experience, and develop new features. Individual-level data is not used for profiling purposes beyond what is necessary for Platform operation.
5. Legal Basis for Processing
jldbt processes personal data on the following legal bases:
- Contractual necessity — processing required to provide you with the services described in the jldbt Terms and Conditions, including account creation, payment processing and game access.
- Legal obligation — processing required to comply with applicable anti-money laundering laws, fraud prevention requirements, age verification obligations and other regulatory duties.
- Legitimate interests — processing for fraud detection, platform security, abuse prevention and aggregated analytics, where these interests are not overridden by your privacy rights.
- Consent — where you have specifically opted in to receive promotional communications or where consent is otherwise required by applicable law. You may withdraw consent at any time by contacting jldbt support.
6. Sharing Your Personal Data
jldbt does not sell your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.
Service Providers
We share data with trusted third-party service providers who help us operate the Platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification partners, fraud detection services, and IT infrastructure providers. All service providers are contractually bound to use your data only for the services they provide to jldbt and to maintain appropriate security standards.
Legal Disclosures
We may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are legally required to do so, or where disclosure is necessary to protect the legal rights, safety or property of jldbt, our members, or others. jldbt will endeavour to notify affected members of any such disclosure where permitted to do so by law.
Business Transfers
In the event of a merger, acquisition, asset sale or other corporate restructuring involving jldbt, your personal data may be transferred to the relevant acquiring or successor entity as part of that transaction, subject to the same data protection obligations as described in this policy. jldbt will provide notice of any such transfer to affected members as soon as reasonably practicable.
7. Cookies and Tracking Technologies
jldbt uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform, maintain your login session, remember your preferences, and detect fraud. Cookies are small text files stored on your device by your browser when you visit the Platform.
jldbt does not use third-party advertising cookies or cross-site tracking cookies. We do not share cookie data with advertising networks. The cookies we set serve operational and security purposes only.
- Essential cookies — required for the Platform to function. These include session authentication tokens, CSRF protection tokens, and fraud detection signals. You cannot opt out of essential cookies while using the Platform.
- Functional cookies — remember your language preference, display settings and other personalisation choices so you do not have to re-enter them each session.
- Analytics cookies — collect anonymised, aggregated data about how members use the Platform (e.g. most-visited pages, average session duration). This data helps us improve Platform performance and usability. No individual member is identified in our analytics reports.
8. Data Retention
jldbt retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following general retention principles apply: active account data is retained for the duration of your account relationship with jldbt; KYC and identity verification records are retained for a minimum of five years from the date of verification or account closure, whichever is later; transaction records are retained for a minimum of five years from the date of each transaction; support communications are retained for two years from the date of the last communication in each case.
When personal data is no longer required and no legal retention obligation applies, jldbt will securely delete or anonymise the data. Anonymised data that can no longer be linked to any individual may be retained indefinitely for analytical purposes.
9. Data Security
jldbt implements technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These measures include SSL/TLS encryption on all data transmissions between your device and our servers, encrypted storage of sensitive account data, access controls limiting which staff members can view personal data, regular security reviews and vulnerability assessments, and fraud detection systems operating in real time.
While jldbt takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for using a secure, private network when accessing the Platform. If you suspect your account has been compromised, you must notify jldbt support immediately.
jldbt will never ask for your full password via any channel, including support chat, SMS or email. Any communication claiming to be from jldbt and requesting your full password should be treated as fraudulent. Report such communications to [email protected] immediately.
10. Your Privacy Rights
Subject to applicable law and verification of your identity, you have the following rights in respect of your personal data held by jldbt:
- Right of access — you may request a copy of the personal data jldbt holds about you, along with information about how it is being used.
- Right to rectification — you may request correction of any inaccurate or incomplete personal data we hold about you.
- Right to erasure — in certain circumstances you may request deletion of your personal data. Note that erasure may not be possible where retention is required by law (e.g. KYC and transaction records subject to anti-money laundering obligations).
- Right to restriction — you may request that jldbt restricts processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.
- Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact jldbt support at [email protected] with your full registered name and mobile number. jldbt will respond to all verified rights requests within a reasonable timeframe. We may need to verify your identity before processing your request.
11. Children's Privacy
jldbt is strictly a 21+ platform. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an underage user, we will immediately close the account, delete all associated personal data, and reverse any financial transactions to the extent permitted by applicable law. If you believe that an underage person has registered on jldbt, please notify us immediately at [email protected].
12. Changes to This Privacy Policy
jldbt may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the way we operate the Platform. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered members via their registered mobile number or through a notice displayed at login. Your continued use of jldbt after any updated Privacy Policy has been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.
13. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the way jldbt processes your personal data, please contact our support team. Our support email is [email protected] — please note this is plain text only and not a clickable link. Include your full registered name and mobile number in your message so we can verify your identity and respond promptly. Our support team operates 24/7 and aims to acknowledge all privacy-related enquiries within one business day (Bangladesh Standard Time, UTC+6).
Questions About Your Privacy?
Visit our FAQ for quick answers about accounts, payments and data security. Or read more about who we are and what jldbt stands for on our About Us page.
Visit FAQ About jldbt